This decision comes to action after seeing the different uncertainities faced by the travellers as many of the State Governments have put some travel restrictions.
#FlyAI: Due to the current pandemic situation, Air India has extended its offer of 1 free change in date, flight number or sector in its domestic network till 30th June, '21 for convenience of passengers. pic.twitter.com/fPrS24jJaK
— Air India (@airindiain) May 21, 2021
Terms to avail the free change on domestic bookings
1) Applicable to all 098 documents issued with PURE Domestic itinerary.
2) Offer is NOT applicable for tickets issued on Air India Website and Mobile app (As Free change option already offered)
3) Travel date – Applicable to all tickets issued with existing Travel Date on/before 30th June 2021 and passengers can rebook for new dates as per the validity of their existing tickets.
4) A free change option is offered irrespective of the date of purchase of the ticket.
5) Passengers availing Free change option have to necessarily follow respective timelines for change as per fare rules. Failure may result in a no-show.
6) In case of passengers decides to change sector ONLY reissuance charges to be waived once, other charges apply.
7) Applicable for all classes and also all types of concessionary tickets and FFP redemption tickets.
8) In case of change, the option exercised and the passenger is unable to get the same booking class for the new date, an applicable difference of fare will be charged.
9) In case, same booking class available but tax differential is applicable, the additional difference will have to be collected from the passenger.
10) Passengers who have already availed of a Free change under any earlier waiver can use this option to additionally avail a change.
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